vave Privacy Policy for Philippine Players
This Privacy Policy explains what personal information vave collects, how it is used, and the choices you have as a registered member in the Philippines. We are committed to handling your data responsibly and transparently. Please read this page carefully before creating an account or using any part of the platform. If you have questions after reading, our FAQ page covers common data-related queries. Your continued use of the platform means you agree to the practices described here.
Last updated: 2025. Applies to all vave members accessing the platform from the Philippines.
What We Collect and How We Use It
Information We Collect
When you register an account on vave, we collect personal details such as your full name, date of birth, email address, and mobile number to verify your identity and set up your account. We also collect payment-related information, including your preferred payment method and transaction history, to process deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and pages visited to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to resolve issues and improve our service quality. We may also collect information you voluntarily provide when participating in promotions or completing account verification steps required under applicable regulations. All information collected is limited to what is necessary for the purposes described in this policy. We do not collect sensitive personal data such as government ID numbers unless specifically required for identity verification under Philippine law.
How Your Data Is Used
The personal information we collect is used primarily to operate your account, process transactions, and deliver the gaming services you have signed up for on the platform. We use your contact details to send account-related notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Technical data collected during your sessions helps us detect unusual activity, prevent fraud, and ensure the platform remains secure for all members in the Philippines. Your transaction history is retained to comply with financial record-keeping obligations and to assist with any disputes or queries you raise about your account balance. We may use aggregated, anonymised data to analyse platform performance and improve the overall experience for our player community. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you about relevant offers available on the Promotion page. You can withdraw your consent for marketing communications at any time by updating your account preferences or contacting our support team.
Sharing and Third Parties
vave does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality obligations. In cases where we are legally required to disclose information, such as in response to a valid court order or regulatory request from Philippine authorities, we will comply with applicable law while notifying you where permitted. If vave undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be informed in advance. We do not share your data with third-party advertisers or analytics companies that track you across other websites. Any third-party tools integrated into the platform, such as payment gateways, operate under their own privacy policies, which we encourage you to review. Our goal is to keep your data within a controlled, accountable ecosystem at all times.
Your Rights as a Player
As a registered member based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or outdated information on your account to ensure our records remain up to date. If you wish to close your account and have your personal data deleted, you can submit a request to our support team, subject to any legal retention obligations that may apply. You have the right to object to certain types of data processing, including direct marketing, and to withdraw any consent you have previously given. We will respond to all data-related requests within a reasonable timeframe and will keep you informed of the outcome. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. For answers to common questions about your account and data, visit our FAQ page.
Cookies and Platform Security
vave uses cookies and similar technologies to keep you logged in, remember your preferences, and maintain the security of your session while you use the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and account management. We may also use functional cookies to remember settings you have chosen, such as your preferred language or display options, so you do not need to reconfigure them on every visit. We do not use third-party advertising cookies or cross-site tracking technologies that follow your activity outside of the vave platform. You can manage cookie preferences through your browser settings, though disabling essential cookies may limit your access to certain features. Our platform is built with security as a priority, using industry-standard encryption to protect data transmitted between your device and our servers. If you notice any suspicious activity on your account, please contact our support team immediately and change your password as a precaution.
Data Retention and Policy Updates
How Long We Keep Your Data
We retain your personal information for as long as your account remains active and for a reasonable period afterwards to comply with legal, regulatory, and financial record-keeping requirements applicable in the Philippines. Transaction records are typically retained for a minimum period as required by applicable financial regulations, even after an account has been closed. Account information such as your registration details and identity verification documents may be kept for a longer period where required by law or where there is a legitimate business reason, such as resolving a dispute. Once the applicable retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. If you request early deletion of your data, we will assess the request against our legal obligations and inform you of the outcome. We periodically review the data we hold to ensure we are not retaining information beyond what is necessary. For more information about account closure and data deletion, please refer to our FAQ page.
Changes to This Privacy Policy
vave reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws and regulations in the Philippines. When we make material changes to this policy, we will notify registered members through the platform or via the contact details associated with their account. The updated policy will always be available on this page, and the date at the top of the document will reflect when the most recent revision was made. We encourage you to review this page periodically so you remain informed about how your data is being handled. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your options. For a full overview of your rights and obligations as a member, please also review our Terms and Conditions.
Ready to Play Safely on vave?
Now that you understand how your data is protected, you can register your free account and start exploring slots, fish games, bingo, and active promotions — all with local PHP payment support for Filipino players.